Refund Policy

Last updated: October 13, 2026

1. Digital content

Plans give immediate access to digital content. Once a payment is completed it is not refundable, except as set out below.

2. When we refund

• You were charged twice for the same order, or charged in error by us
• The Service was not provided at all for reasons attributable to us
• A refund is required by applicable law, including consumer protection law in your country

For card orders processed by Paddle.com as Merchant of Record, refunds are issued by Paddle to the original payment method.

3. When a refund is made

The plan bought with that payment is removed from your account and your account returns to the state it was in before the purchase.

4. No automatic renewal

Plans do not renew, so there is nothing to cancel to stop future charges.

5. How to ask

Email analytics@tirol.link from your registered address with the date and amount of the payment.